Omnichannel Communication Solutions for Modern Businesses

Omnichannel communication that enhances customer experience

cxconnect.ai is an omnichannel communication platform that integrates with existing CX systems seamlessly to provide multilingual support and AI-driven productivity.

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Trusted by top brands like Dyson and Vodafone

How it works

Elevate your customer engagement in 3 simple steps

1. Request a Demo

Schedule a personalized demonstration with our team. See how cxconnect.ai can transform your customer experience.

2. Connect Your Systems

Integrate cxconnect.ai with your existing CX platforms using our Omni API. Ensure seamless data flow and unified operations across all channels. Streamline your contact center operations effortlessly.

3. Utilize AI Features

Leverage AI-driven tools to boost productivity and engagement. Manage and report across multiple messaging channels and languages. Enhance customer satisfaction and loyalty effectively.

One platform to elevate your customer experience.

For businesses aiming to enhance customer interactions, cxconnect.ai's integrated solutions connect multiple messaging channels and provide multilingual support, ensuring clear communication and higher satisfaction.

Omnichannel Communication Platform

Enhance Customer Engagement Seamlessly

No more fragmented customer interactions or missed touchpoints. Manage all your customer communications via one centralized omnichannel communication platform, supporting 12+ messaging channels and 100+ languages.

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Unified Communication Tools

Streamline Your Customer Support Operations

Allow your team to manage and respond through multiple channels effortlessly. Whether it's through email, chat, social media, or SMS, cxconnect.ai ensures seamless interaction.

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AI-Driven Customer Support

Boost Productivity and Customer Satisfaction

Automate routine tasks and provide instant responses to your customers. Utilize AI-driven features like automated case summaries and predictive replies, ensuring efficient and consistent customer interactions across all channels.

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Hear from our customer

"It was completely seamless to integrate cxconnect.ai with the rest of our technology. Our business can be complex. Our needs are unique. cxconnect.ai was able to do all of the heavy lifting when it came to the implementation. It was fast. It was easy. The people are wonderful to work with."

Tracey Beard

Vice President of Employee Services at Bright Horizons EdAssist

Enhance customer engagement with cxconnect.ai's omnichannel platform

Seamlessly connect your CX systems, teams, and customers.

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More Messaging. Less Mess.

We simplify customer messaging across 12+ social channels by integrating them directly into your CX system. Stay connected with customers on their preferred platforms without complex IT setup, helping you adapt quickly as communication trends change.

Instagram

Facebook Messenger

Apple Messages

Live Chat

SMS, MMS, RCS

Mobile Apps

Viber

WeChat

KakaoTalk

LINE

Multilingual, On-Demand.

We have a remarkable 97% comprehensible rate and, with 56% of consumers saying that getting information in their own language is more important than the price of the product*, that's a number that translates to customer loyalty. (*Harvard)

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FAQs

Find answers to common questions.

What is cxconnect.ai and how does it work?

cxconnect.ai is an omnichannel communication platform that integrates with existing customer experience systems. It enhances productivity and engagement through AI-driven features, allowing businesses to manage and report across multiple messaging channels and languages.

What are the key benefits of using cxconnect.ai?

Key benefits include improved customer engagement through multiple touchpoints, seamless multilingual support, automation of routine tasks for higher productivity, and standardized messaging quality for consistent customer interactions.

How can cxconnect.ai improve my contact center operations?

By connecting with your existing CX systems, cxconnect.ai automates routine tasks, standardizes messaging, and provides deeper insights, leading to faster responses, higher productivity, and better customer satisfaction.

What messaging channels does cxconnect.ai support?

cxconnect.ai supports 12+ messaging channels including Facebook Messenger, WhatsApp, Email, and more, allowing you to engage with customers on their preferred platforms.

How can I request a demo of cxconnect.ai?

You can request a demo by visiting our contact page and filling out the form to schedule a demonstration of our platform.

Ready to get started?

Request a demo